FAQs & Troubleshooting

How to Save a HAR File/Log in Google Chrome

Written by FEILIN
Updated over a week ago

Draw Sloped Ceiling

Written by FEILIN
Updated over a week ago

How to take a screenshot on your Windows/ Mac

Written by Coohom
Updated over a week ago

Where to View Designers' Projects

Written by Ameng
Updated over a week ago

How to Create A Second Level

A

Written by Allie
Updated over a week ago

How to Remove Coohom Watermark and Upload My Own Watermark

A

Written by Allie
Updated over a week ago

How to Rename My Project

A

Written by Allie
Updated over a week ago

How to Share My Project

A

Written by Allie
Updated over a week ago

How to Upload CAD Files

A

Written by Allie
Updated over a week ago

How to Upload Enterprise 3D Models

A

Written by Allie
Updated over a week ago

How to Upload Enterprise Textures

A

Written by Allie
Updated over a week ago

How to Upload Enterprise Finishes

A

Written by Allie
Updated over a week ago

Materials of SketchUp models are missing

C

Written by Carol
Updated over a week ago

How to replace the material of SketchUp models?

Introduction of editing materials of Sketchup models in Coohom

C

Written by Carol
Updated over a week ago

SketchUp model materials are missing and model appears to be white model in preview

sketchup model, error, uploading SU models, missing materials

C

Written by Carol
Updated over a week ago

Coohom 3ds Max & SketchUp Model Upload Requirements

A

Written by Allie
Updated over a week ago

Model Material Failed to Display - Multi/sub Object Material

C

Written by Carol
Updated over a week ago

Model Upload Errors

A

Written by Allie
Updated over a week ago

Model not Centered

A

Written by Allie
Updated over a week ago

Number of Objects in 3D Model Exceeds 200

A

Written by Allie
Updated over a week ago

OBJ File Too Large

A

Written by Allie
Updated over a week ago

Unable to Parse OBJ

A

Written by Allie
Updated over a week ago